Cookie Policy

This Cookie Policy explains what cookies are, how Wazamba uses them, and what choices you have regarding their use. Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners. Cookies can perform various functions, such as remembering your preferences, helping you move between pages efficiently, and generally improving your browsing experience. They can also help make the advertisements you see online more relevant to you and your interests.

When you visit Wazamba, our website or third-party services we use may place cookies on your device. These cookies help us understand how you interact with our services, allowing us to enhance your experience. We are committed to protecting your privacy and being transparent about our use of cookies. This policy details the types of cookies we use, their purpose, and how you can manage them.

Wazamba uses cookies for several important reasons, all designed to improve your experience and support the smooth operation of our online casino. Our use of cookies falls into several categories, each serving a distinct purpose. Primarily, cookies help us remember your preferences, such as your chosen language or currency, so you do not have to re-enter this information every time you visit. They also provide secure access to your account and protect against fraudulent activity. Beyond basic functionality, cookies help us understand how players interact with the Wazamba platform.

By analysing this data, we can identify areas for improvement, optimise game performance, and tailor our offerings to better meet your needs. For example, we might use cookies to track which games are most popular, allowing us to feature them more prominently. Cookies also play a crucial role in our marketing efforts, helping us to deliver relevant promotions and bonuses to you. A transparent approach to cookie usage fosters trust and allows you to make informed decisions about your privacy.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Wazamba website. Without these cookies, certain core functionalities of our online casino would not be available, or the site would not perform as expected. These cookies allow you to move through the website and use essential features, such as accessing secure areas of the site, logging into your account, and making deposits or withdrawals. They are typically set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Because essential cookies are vital for the website to function correctly, they do not require your explicit consent under GDPR and similar regulations. They are automatically placed on your device when you visit Wazamba. Disabling these cookies would severely impact your ability to use our services, potentially preventing you from playing games or managing your account. These cookies are used solely for their intended purpose of providing you with a functional and secure gaming environment.

Analytics cookies collect information about how visitors use Wazamba, such as which pages are visited most often, the average time spent on the site, and if users encounter any error messages. This data is aggregated and anonymised, meaning it cannot be used to identify you personally. The insights gained from analytics cookies are invaluable as they help us understand user behaviour and improve the performance and design of our website.

For instance, by analysing traffic patterns, we can optimise the layout of our game lobby so that popular titles are easily accessible. We might use tools like Google Analytics to help us understand web traffic and trends. The information gathered helps us to continuously enhance the user experience at Wazamba, making it more intuitive and enjoyable for all players. While not strictly necessary for the website to function, these cookies play a significant role in our ongoing efforts to improve our services.

Functional cookies allow Wazamba to remember choices you make and provide enhanced, more personalised features. For example, these cookies can remember your username, language preference, or the region you are in. They can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. The purpose of functional cookies is to provide you with a more convenient and tailored experience, saving you time and effort.

These cookies can also be used to remember your preferences for certain features, such as whether you have seen a particular pop-up message before. While not essential for the basic operation of the website, functional cookies significantly improve your interaction with Wazamba. Without these cookies, the website may not be able to remember certain choices you have previously made, or provide you with certain personalised features. We use these cookies to make your experience with Wazamba as convenient and enjoyable as possible.

Marketing and advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by third-party advertising networks with our permission. They remember that you have visited our website and this information is shared with other organisations, such as advertisers.

At Wazamba, we use these cookies to present you with offers and promotions that we believe will be of genuine interest to you, both on our site and on other websites you may visit. This might include information about new games, special bonuses, or upcoming tournaments. By understanding your preferences through these cookies, we can make our marketing efforts targeted and efficient, providing you with valuable content rather than generic advertisements. We always strive to make our advertising practices respectful of your privacy and preferences.

In addition to the cookies Wazamba sets directly, we also work with various third-party service providers who may set their own cookies on your device when you visit our website. These third-party cookies are typically used for analytics, advertising, or to enable certain functionalities provided by these external services. For example, we might use third-party analytics providers to help us understand website traffic, or third-party advertising partners to manage and deliver our promotional campaigns.

Wazamba has carefully selected these partners to verify they adhere to high standards of data protection and privacy. However, please note that we do not have direct control over the cookies set by third parties. The information collected by these third-party cookies is subject to the respective third party's privacy and cookie policies, not ours. We encourage you to review the privacy policies of these third parties to understand how they use your data. Examples of third-party services that may set cookies include payment processors, game providers, and customer support platforms.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary cookies that remain on your device only for as long as you are browsing our website. They are automatically deleted from your device once you close your web browser. These cookies are essential for functionalities such as maintaining your login session as you move through Wazamba.

Persistent cookies, on the other hand, remain on your device for a set period, even after you close your browser. This period can vary from a few minutes to several years, depending on the specific cookie and its purpose. For example, persistent cookies might be used to remember your language preferences or your login details for future visits, saving you the hassle of re-entering them. They can also be used for analytics or advertising purposes, allowing us to track user behaviour over time. The expiry date of each persistent cookie is typically defined by the cookie itself. You have the ability to delete persistent cookies manually at any time through your browser settings.

You have full control over managing and disabling cookies through your web browser settings. Most browsers allow you to refuse all cookies, accept only certain types of cookies, or alert you when a website tries to place a cookie on your device. The exact steps to manage cookies vary depending on the browser you are using. Below are links to the cookie management pages for some of the most common web browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57f9-2a946a29ae09
• Safari (macOS): https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Safari (iOS): https://support.apple.com/en-us/HT201265

Please be aware that disabling cookies, especially essential cookies, may affect the functionality and your experience of Wazamba. Some parts of our website may not work correctly, and you may not be able to access certain services. For example, you might not be able to log in or play certain games. While we respect your decision to manage your cookie preferences, we recommend keeping cookies enabled for the best possible experience on Wazamba.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to these DNT signals. As such, Wazamba does not currently respond to DNT signals. We continue to monitor developments in this area and may implement a standard once it is established and widely adopted.

In the meantime, you can manage your privacy preferences and cookie settings directly through your browser, as outlined in the "Managing and Disabling Cookies" section of this policy. We are committed to transparency regarding our data practices and encourage you to use the available browser tools to control your online privacy. Your choices regarding cookies and your data are important to us at Wazamba.

Wazamba reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and protecting your information.

In the event of significant changes, we may notify you through a prominent notice on our website or by other means, such as email, if appropriate. Your continued use of Wazamba after any modifications to this policy will constitute your acceptance of such changes. We are committed to maintaining a transparent and up-to-date cookie policy so you are always aware of our data handling practices.

If you have any questions about this Cookie Policy, our use of cookies, or your privacy rights, please contact our dedicated support team. We are here to assist you and provide any necessary clarifications.

You can reach us through the following methods:

• Email: You can send an email to our customer support at [email protected]. We aim to respond to all inquiries promptly.
• Live Chat: For immediate assistance, you can use our live chat feature available on the Wazamba website. Our support agents are available 24/7 to help you.

We take your privacy concerns seriously and are committed to addressing any questions you may have regarding our cookie practices. Your feedback helps us to continuously improve our services and maintain a secure and transparent gaming environment at Wazamba.